If the return is due to our problems (such as: incorrect products, quality problems of products), we will provide a full refund for you.No handling fee to be charged to the consumers for the return of a product.Refund or exchange: when we receive your return/exchange, we will inspect the item in 2 working days and then provide a replacement for an exchange or issue a refund.(Note: Items returned without authorization will not be accepted). Ship the item back: If your return is accepted, we'll send you the return address, as well as instructions on how and where to send your package.Our customer service staff will determine the eligibility for your return request within 3 business days. Initiate a return: Please email us at with photos and/or videos of the items and let us know your order number.Damage/Lost caused by customers are non-refundable.When returning or exchanging items, customers must use a shipping method providing tracking information.You'll also need the receipt or proof of purchase. All items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Items must be returned within 30 days after you receive them.Items returned without authorization will not be accepted.Please make sure to contact us by email at first. Any request after 30 days will not be honored. If you are unhappy with your purchase, as long as you contact us within 30 days from the receipt of the item, we will process your return/exchange request. In addition to the product price, our customers do not need to pay any other fees. The customs duties involved are borne by.Or a full refund if you don't need the item anymore. If product gets lost during transportation, we will arrange replacement for you and bear the shipping cost by ourselves.We will confirm with the couriers and get back to you ASAP. If you don't get item for a long time, please contact us timely. Usually, we will provide tracking number and tracking link timely.Orders can't be canceled once the parcel is shipped out.If your payment finished and the parcel is not shipped out, you can cancel your order before your item's delivery. We can cancel the order for you if you contact us in time after your purchase.We are not responsible for incorrect or non-existent addresses. If you need to change your address, please send an email to us within 24 hours after payment. Please make sure that your delivery address is correct.Thanks for your understanding and support. If your order is delayed, please contact us via email we will check the situation with the transportation company in time. International shipping might experience delay due to covid-19.If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.Tracking information may take 48 to 72 hours to update.Please note: This may take longer during events or holidays. A tracking number will be provided (the tracking number will be active within 24 hours). You will receive an email when your order has been shipped.Total Shipping Time = Processing Time + Shipping Time(depending on your location) Saturdays, Sundays and national holidays are excluded). (Note: business days are Monday through Friday. Laptop Adapters,LCD AC Adapters,Printer AC Adapters usually take 3 to 10 business days and Laptop Batteries usually take 5 to 15 business days.We will select the carrier with the shortest delivery time based on your billing address. The package will be sent via PFLogistics, Fastway (AU), Royal Mail, Hermes, DHL eCommerce, Yunexpress, EMS, La Poste, UPS Ground, USPS First Class Mail (FCM) or USPS Airmail.All our products are shipped free of charge with standard shipping. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Our warehouse only operates on Monday - Friday during standard business hours, except on holidays. Orders made on the weekends might experience delay.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |